PIEDMC, for efficient and timely delivery of customer’s requirements from land acquisition to start of production has established one of its kind ‘One Window Facilitation Center’, at Quaid-E-Azam Industrial Estate Lahore. The concept behind establishing the one-window centres at the industrial estates is to provide multiple services to the local and foreign investors via single platform, facilitation to existing customers in well-defined timelines, hassle-free service through SMS tracking and mobile application etc. OWSC would help in modernising mechanism for monitoring and surveillance, easy access of applicants, standardisation of service delivery across the province, simplifying transaction procedures, minimising costs to applicants and increase satisfaction level of the applicants.

The center provides following services under one roof:

• 1) Allotment of Land
• 2) Electricity Connection
• 3) Water Connection
• 4) Environmental Approval (Assistance)
• 5) Construction Plan / Building Approval
• 6) Change of Nature of Business
• 7) Complaint Registration
• 8) Registration with SECP

Govt Departments under One Roof

• Federal Board of Revenue (FBR)
• Securities & Exchange Commission of Pakistan (SECP)
• Labour& Human Resource Department

Features

• State of the Art Government facility
• No long Queues, Swift Operations
• Customer Friendly atmosphere
• Minimizing interaction gap between citizen and Government
• Utility of extracting prerequisite information through mobile app, website and helpline
• Professional and Educated staff
• Periodic / phased application processing intimations